Privacy Policy

Bexley Installations Ltd ("we," "our," "us") is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your personal data when you engage with us, in compliance with the UK General Data Protection Regulation (GDPR).

Who We Are
Bexley Installations Ltd
Registered Address: 10 Woodlands Park, Bexley, England, DA5 2EL
Company Number: 15829551
Website: www.bexleyinstallations.co.uk

What Information Do We Collect?
We collect the following types of personal information:

• Contact Details: Name, email address, telephone number, and address, provided through phone enquiries or the website contact form.
• Project/Job Information: Details relevant to the specific quotation or job, including property address or any special requests related to the services we offer.

We do not collect or store any sensitive personal data unless specifically provided by you for a particular service (e.g., access instructions or health and safety considerations).

How We Use Your Information
We collect and use your personal information for the following purposes:

• To Provide a Quote: Your contact information and job-related details are used to prepare and deliver a quotation.
• To Perform Our Contractual Obligations: If you proceed with our services, your information will be used to communicate with you and carry out the agreed work.
• For Customer Support and Queries: We use your details to respond to enquiries, schedule services, and provide relevant updates.
• Marketing (With Consent): We may use your information to send you updates or promotional offers related to our services, but only if you have explicitly consented to receive such communications.

Legal Basis for Processing Your Information
We process your personal data on the following legal grounds:

• Contractual Necessity: To provide quotations or complete work based on a request you have made.
• Consent: When you provide explicit consent, such as opting into marketing communications.
• Legitimate Interest: We may process your information to improve our services, ensure security, or communicate important updates, but only in ways that don’t override your privacy rights.

How We Store and Protect Your Information
We store your personal information securely, ensuring it is accessible only by authorised personnel within our company. We take appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction.

How Long We Keep Your Information
We will retain your information only for as long as it is necessary to:

• Fulfil the purposes for which it was collected (e.g., providing a quotation or completing work).
• Comply with legal obligations, such as record-keeping requirements. Once the information is no longer needed, we will securely dispose of it.

Who We Share Your Data With
We do not share, sell, or disclose your personal information with third parties for marketing purposes. However, we may share your data in the following limited circumstances:

• Service Providers: We may share your data with trusted service providers who assist us in delivering services (e.g., subcontractors), and they are bound by confidentiality agreements.
• Legal Obligations: We may disclose your data when required to do so by law (e.g., in response to a court order or regulatory request).

Cookies and Website Usage
If our website uses cookies, we collect data to track website usage patterns and improve user experience. We will notify you upon visiting the site and ask for your consent where required.

Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: You can request that we delete your personal data if it is no longer necessary for the purpose for which it was collected.
• Right to Restrict Processing: You can request that we limit how your data is processed under certain circumstances.
• Right to Object: You have the right to object to how your personal data is used in specific circumstances, including direct marketing.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organisation or to you in a structured, commonly used, and machine-readable format.

If you would like to exercise any of these rights, please contact us at [insert contact email or phone number]. We will respond to your request within one month.

Changes to Our Privacy Policy
We reserve the right to update this privacy statement at any time to reflect changes in our practices or to comply with legal obligations. The latest version will always be available on our website.

Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Bexley Installations Ltd
bexleyinstallationsltd@gmail.com